Your Hosting Environment

We buy our server space from our partner Rackspace, one of the world’s largest data centre providers and in our opinion, the best.

Our customers benefit from:

• All of the latest hardware and software required to run our applications
• Our insistence on industry standard managed databases with class-leading security and reliability
• High speed network access with multiple redundant internet connections
• High end servers providing responsive applications
• Top of the range dedicated firewalls protecting your data
• Availability of the system to a target 99.99% availability during office hours.
• All essential maintenance carried out at convenient times (usually overnight at weekends)
• Nightly backups with a backup history maintained for 2 weeks
• Our committment to do any work required to restore the system in the event of problems

Why we chose this Hosting Environment

In the past, many companies managed their own software environments. This is a complex task as it involves buying, setting-up and maintaining complicated hardware and software products.

Many companies are now deciding the use a managed environment to lower the overall cost of managing their data. The advantages are clear: software companies and data centres have the skills and resources to create an environment that is perfect for modern business software.

By offering services to many clients, we are able to offer a standard of service that few internal IT departments could compete with and at a fraction of the cost.

We didn’t use “the cloud” because we know that sometimes the service levels, security and data recovery options offered by the cloud fall below that which we demand from our own managed environment. We are monitoring this situation and may well change once we feel this changes.

We chose Rackspace simply because after extensive research, we found them to be the best known, most loved and widely recommended managed hosting providers in the world. Rackspace are one of the most costly hosting providers and rightly so; this is not a time to cut corners.