Support.

We care deeply about support because we recognise that it is no use having software if you can't get help when things are wrong or confusing.

This is why our system comes with phone and email support as standard, why we use top-of-the-range dedicated managed hosting from Rackspace and why we offer a range of supplemental support services based around your needs.

Every system we produce comes with our commitment to supporting your system to the best of our ability.

This commitment includes free phone and email support, responding to problems quickly, using only the best software tools, carefully looking after your data and much more besides.

Have a look at the Enterprise 360 service commitment.

All of our systems are cared for in an ideal, managed hosting environment delivered by our partners at Rackspace.

Since we care so much about our service, a few years ago, we took the decision to use only the best type of dedicated server environment. It costs us a little more but we know you expect the best.

Take a look at Enterprise 360 hosting service.

Sometimes you need us to do extra things for your service. You might want a little extra training, some new functionality or just some advice on technology.

We guarantee at the outset how we price these "extras" and we also stick to these prices, even if sometimes you need a little more help than we expected.

Understand the Enterprise 360 support "extras".